The BHA has today launched a dedicated helpdesk to support industry participants prepare for the resumption of racing.

The helpdesk is staffed from 9am to 5pm every day (including weekends).

Helpdesk staff will be able to assist industry participants with questions about the processes included in the BHA’s COVID-19 guidelines and operation procedures, particularly in relation to the race programme, pre-raceday protocols, raceday operations and medical guidelines and infection control.

Please contact the helpdesk via:

• Phone: 0207 152 0110 (Please note, calls to this number may be recorded for training and monitoring purposes)
• Email: [email protected]

If the phone line is busy, please send an email and the team will get back to you as quickly as possible.

Note: enquiries about the equine vaccination app should continue to be directed to Weatherbys on +44 (0)1933 440077 or [email protected].